Welcome to Family Phone
Traditional Home Phone Service
For parents concerned about the impact of smartphones on their children, we offer low cost, traditional family phone service with customizable features.
Safe and Responsible Phone Service for Families
In today’s connected world, it’s important for your kids to have a way to communicate. But smartphones come with risks – unfettered internet access, social media addiction, inappropriate content and interactions.
At FamilyPhone, we provide a safe, responsible alternative. Our landline service is designed to keep your kids connected while protecting them from the potential dangers of smartphones.
Recommended Read:
The Tech Exit
A road map to free your kids from the harms of digital technology and to recover the beauty, wonder, and true purpose of childhood, by leading tech policy expert Clare Morell, fellow at the Ethics and Public Policy Center.
The Research:
Smartphone Addiction
Smartphones can be addictive, leading to decreased academic performance and social interaction2.
Delay Smartphone Use
The older children were when they received their first smartphone, the better their mental well-being was as adults3.
Increased Anxiety
Excessive smartphone use may contribute to mental health issues like anxiety and depression in children and teens4.
Pornography & Predators
Unmonitored smartphone access exposes kids to inappropriate content, cyberbullying, and online predators5.
Mental Health Risk
Banning smartphones significantly decreases the health care take-up for psychological symptoms and diseases among girls6.
Get Started Today
Family Phone provides:
- Crystal Clear Sound Quality – Experience reliable, high-definition voice calls with no interruptions.
- Simple Setup – Easy, plug-and-play installation; no technical expertise needed.
- Keep Your Current Number – Option to port your existing number for seamless transition.
- U.S. Based Customer Support – Always available to help you with any issues or questions.
- Low International Rates – Affordable rates for calls outside the U.S. and Canada.
- Scam Call Protection – Built-in spam call blocking to ensure peace of mind.
- Customization – We’ll add advanced features to your account on request.
Just like when we were kids, Family Phone gives our daughter a really simple way to let her keep in touch with siblings at college and her classmates. She can call without being overwhelmed, by technology. And we like that it provides a backup for emergencies.
We highly recommend Family Phone to any family looking for a no-frills communication option. It's basic, we choose not to have voicemail, and that's exactly what makes it perfect. Our children stay connected in a pretty low tech way.
We just wanted a simple way for our kids to stay in touch without all the distractions, and Family Phone was exactly what we needed. It was easy to set up, doesn’t cost a fortune, and keeps things basic — in a good way. Honestly, it reminds me of when I was a kid and phone calls were how we stayed connected. It’s a nice change from all the screens and noise.
We love having a home phone that our kids call use and their friends can call!
It makes a huge difference for them to not be reliant on our cell phones. The home phone has been an easy way to work on phone etiquette and manners when reaching out to friends.
Our children are learning a lost art that will serve them well.
Encourage them to Connect
Genuine Connections:
When kids talk on a landline, they engage in authentic, uninterrupted conversations that foster genuine connections with their friends. Free from the distractions of apps and notifications, they can focus solely on the person on the other end of the line.
Communication Skills:
Talking on a landline helps children develop essential communication skills, such as active listening and verbal expression. They learn to pay attention to their friend's words, respond thoughtfully, and share their own stories and laughter in real-time.
Lasting Friendships:
By encouraging kids to use a landline to stay in touch, we're helping them build strong, lasting friendships based on genuine communication and shared experiences. These friendships can provide a solid foundation of support and camaraderie that will serve them well throughout their lives.
Lots of Options
Make it as simple as you wish.
Today’s phone service can be complicated. Our bare bones service makes the modern family phone as simple as it used to be. Tailor the service to your family’s unique needs and comfort level.
Optional Voicemail
Choose between traditional voicemail for essential messages or opt out completely for direct calls only.
Optional Smart Phone App
Parents can enjoy the convenience of making calls on a smartphone, or stick to the classic phone experience.
Optional Call Recording
Capture important conversations for reference or peace of mind.
Request More Information...
Get Your Questions Answered.
Give us a call, we're happy to talk.
Call
703 752-1999
Phone Number Services
Porting Your Existing Number to Family Phone
Want to keep your current phone number when switching to Family Phone? No problem! We support number porting, which means you can transfer your existing landline or mobile number to our service seamlessly.
How to Port Your Number:
Keep your current phone service active while the porting process is underway—do not cancel it beforehand.
Contact Family Phone to start the porting request. You’ll need to provide your 10-digit phone number, account number, billing address, and any port-out PIN or authorization your current provider requires.
Family Phone will handle the transfer with your current provider.
The porting process typically takes between 1 to 10 business days depending on your current provider and number type. Once complete, you’ll receive confirmation, and your number will be active on Family Phone without interruption.
Important Tips:
Review your current contract for any early termination fees or outstanding balances.
Your old provider cannot refuse to port your number even if you owe money.
Keep your account information accurate to avoid delays.
You can continue using your phone number with your old provider until the port is finalized.
Getting a New Phone Number with Family Phone
If you prefer a brand-new phone number, Family Phone can assign you a local number from your area code or a nearby one. This is a quick and easy option if you don’t want to port an existing number.
Benefits of a New Number:
• Instant activation without waiting for porting.
• Choose from available local area codes to keep your number familiar to friends and family.
• Full access to all Family Phone features right away.
Parking a Phone Number with Family Phone
If you’re canceling your existing service but don’t want to loose your number, Family Phone offers number parking.
What is Number Parking?
Number parking allows you to hold a phone number with Family Phone without active service for a small monthly fee of $4.
How It Works:
Contact Family Phone to request number parking.
Your number will be reserved in your name until you’re ready to transfer it or activate service using the parked number.
Need Immediate Help?
Call (703) 752-1999
Account Services
Start a trouble ticket by submitting an email to our support queue.
Get help through our U.S. based support staff
Call: (877) 674-6677
Email us at: admin@familyphone.com
Or use the form in the ‘Get Support’ tab to the left.
Configuration Portal
Most Popular Questions
Sometimes telecommunications can be confusing. If these answers don’t address your questions, give us a call. 703 752-1999
Can I use my old analog phone?
Yes, if you have an analog phone we can provide what’s called an analog terminal adapter (ATA). Just plug the ATA into your home network jack or router and your analog phone into the phone port.
Can I keep my number?
Yes! The process is called ‘porting’ where your number is transferred from your current carrier to us. There are forms to fill out, but we’ll help you every step of the way.
Aren’t there a bunch of fees that increase the price of residential phone service?
Oh my, you bet there are, and unfortunately, we have to pass them on to you. Depending on where you live, these fees will probably raise your monthly bill by a few dollars.
Will you send me a phone?
Yes, for a limited time we will be sending either an ATA (see question above) or an actual digital phone that connects directly to your computer network. Contact us if you’d like a WiFi enabled phone or an ATA.
Can I get out of the contract if I don’t like the service?
Yes. If you find that the service doesn’t meet your needs, just return the phone device within 45 days and you will not be billed for the remaining term.
When you give your child a smartphone, you’re not just giving them access to the internet and the whole world — you’re giving the internet and the whole world access to your child.
Research shows that early smartphone exposure can have negative consequences for children’s mental health and development1.